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Security

Confidence starts
with care.

A little awareness goes a long way. Find practical steps to protect your account and a clear path to report a concern.

Start with the essentials

Keep your
access yours.

Protect the details that help you sign in. A few reliable habits make a meaningful difference.

  • A unique password.

    Use a long password you do not use elsewhere. A password manager can help you create and store it.

  • A protected inbox.

    Secure the email account connected to your profile and keep recovery information private.

  • A careful second look.

    Check the website address before signing in. Open the site from a saved bookmark when a message seems unusual.

  • Personal access.

    Sign out on shared devices and contact support if you notice unfamiliar account activity.

Report a security concern

Found something
we should know?

Start with a clear summary so the team can understand the issue. Ask for a suitable private channel before sharing sensitive technical details.

Report a concern
  1. 01

    The affected page.

    Share the page address or feature involved.

  2. 02

    What you observed.

    Describe what happened and why it may be a security issue.

  3. 03

    A safe reproduction.

    Use your own account and remove private details from screenshots.

  4. 04

    A way to reach you.

    Include an email address for follow-up questions.

Useful answers

Know where
to turn.

I noticed unfamiliar account activity. What should I do?
Secure your email, change any reused passwords, and contact support with a description of the activity you do not recognise. Never include your password in a message.
Where can I read about personal information?
Visit the privacy policy for information about personal data and how to contact the team about it.
Does an interruption mean there is a security incident?
An interruption alone does not establish that a security incident occurred. Check the status page for published, confirmed information.